INFORMATION
All Heart on Your Sleeve jewellery has been made using the highest quality materials, however children should always be supervised whilst wearing jewellery. Special care is to be taken with children under the age of 3 as all jewellery has small components which can cause a choking hazard. We recommend jewellery be removed prior to sleeping.
From the Heart Jewellery
Please note we are able to personalise your poem with names, dates etc. Just send us an email with the details you'd like included.
If you see a bracelet you like but would like it for another occasion than that on our website, please let us know and we can send the poem of your choice with the bracelet of your choice.
We are more than happy to create a unique gift to suit any occasion.
Sizing
Photo Bracelets - All Photo Bracelets are stretch bracelets and are made to the average size of 19cm. If you require a different size to this, please let us know when placing your order.
All other Bracelets - To determine the bracelet size your need, take a firm measurement of your wrist with a soft flexible measuring tape (eg dressmakers). If you don't have a measuring tape you can use a ribbon or a piece of string, mark the length then measure with a ruler.
To allow for the clasp, please add 1 - 1.5cms to your wrist measurement for a baby or child's bracelet and 2 - 2.5cms for an adult's bracelet. This is the size you should order.
If you are purchasing a bracelet as a gift and are unable to obtain a measurement, please use our guide below for assistance.
Baby / Child
| Newborn - 12 mths | 8cm - 12.5cm |
| 1 yr - 3 yrs | 12.5cm - 14cm |
| 3 yrs - 5 yrs | 14cm - 15cm |
| 5 yrs - 8 yrs | 15cm - 15.5cm |
| 8 yrs - 12 yrs | 15.5cm - 16.5cm |
Adult
| Petite | 16cm |
| Small | 17cm - 18cm |
| Average | 18cm - 19cm |
| Large | 20cm |
| X Large | 21cm |
Depending on the bead configuration of your bracelet, it may have a slight variation from the size you ordered by no more than 0.5cm.
Your bracelet may look slightly different than the photos on our website due to difference in sizing, number of birthstones (mother & grandmother bracelets) and length of name (baby name bracelets).
Our Fine Quality
Sterling Silver - Sterling silver is 92.5% pure silver metal and 7.5% other metals, usually copper. Sterling silver is a quality material, though it will tarnish when in contact with airborne sulphur and sulphide pollutants, keep in mind the colour will not wear down as plated items may.
14 karat Gold Filled - 14kt gold filled items have a minimum 1/20 gold content and contain a surface of karat gold much thicker than gold plating. Gold filled items are extremely durable, are suitable for people with allergies and should last a lifetime if cared for properly.
Swarovski Austrian Crystals & Pearls - Only authentic Swarovski crystals and pearls are used in our jewellery. There is simply no equal to the magnificent cut and sparkle you get with swarovski beads.
Handmade Polymer Clay Beads - Each of these feature beads are handmade so no two will be exactly the same. Fragile parts of the beads have been reinforced with liquid clay and wire.
Cats Eye Beads - Cat's Eye beads are made from "Optic Fibre" and have a band of light running through the centre of them which makes them glow and resemble cat's eyes.
Glass Beads - Czech glass beads are renowned for their excellent craftsmanship and are made of high quality glass. The vivid colors will not fade. Beading Wire - We use the highest quality beading wire available. It is nylon coated stainless steel 49 strand wire. Ribbon - High quality grosgrain ribbon or satin ribbon is used in our hair accessories. Grosgrain ribbon has a textured surface with helps grip hair. All ribbon ends have been heat treated to avoid fraying.
Jewellery Care
To ensure your jewellery stays as beautiful as when you purchased it, store sterling silver jewellery in an air tight plastic zipper bag to help prevent tarnishing and scratching. Clean with a jewellery polishing cloth.
Do not use liquid jewellery cleaner as it will take the oxidation out of the sterling silver.
Avoid wearing your jewellery whilst sleeping, swimming or showering and avoid exposure to harsh chemicals and cleaners.
Photo Bracelets
Please note that our Photo Bracelet photo frames are not water proof and contact with water may damage your photo. Although the pictures are somewhat protected by a thin clear cover, it is recommended that you do not wear your Photo Bracelet where it may come in contact with water.
The photo frames are made from a mixture of metals which may contain some nickel. Individuals with nickel allergies, should consider one of our sterling silver bracelets.
Returns, Resizing or Restring Policy
If you require your jewellery to be resized, please return it to us (at your cost) within 14 days and it will be resized for free. Please ensure your jewellery is returned to us in protective packaging to avoid damage. If after this time you require it to be resized, a small fee will be applicable. Please contact us to discuss.
If an additional family member comes along after you have purchased a Mother or Grandmother bracelet, simply return the bracelet to us and we will restring it with the additional birthstone/s. A small fee will be applicable and your existing beads will be reused.
Privacy Policy
Heart on Your Sleeve is committed to protecting your privacy and the privacy of any personal information provided to us.
To enable us to process your order, we need to collect personal information from you. At no time will any of this information be passed on to a third party.
.png)